HOTELS AND RESTAURANTS Fourth quarter of 2009

*FIRST RELEASE*		CROATIAN BUREAU OF STATISTICS 10000 ZAGREB, ILICA 3, PHONE: +385 1 4806-111, P.O.B. 80, CROATIA ISSN 1334-0565

YEAR: XLVI.	ZAGREB, 24 MARCH, 2010		NUMBER: 4.3.1/4.

				OBLIGED TO NOTIFY DATA SOURCE

HOTELS AND RESTAURANTS

Fourth quarter of 2009

The realised turnover value in the hotel and restaurant activity in the fourth quarter of 2009 was nominally by 9.0% lower than in the same period of 2008.

In the same period, the prices of hotel and restaurant services increased by 2.7%. Therefore, the turnover really decreased by 11.4%.

The turnover of 2 277 million kuna was realised in 1 905 legal entities and 11 640 outlets. The total number of persons in employment in hotels and restaurants amounted to 65 576.

The total turnover in the hotel and restaurant activity in the period from January to December 2009 amounted to 16 071 million kuna, which was nominally by 4.0% and really by 7.5% less than in the same period last year.

I. LEGAL ENTITIES AND NATURAL PERSONS − TOTAL, FOURTH QUARTER OF 2009

1. BUSINESS ENTITIES, PERSONS IN PAID EMPLOYMENT, SEATS AND TURNOVER, ACCORDING TO NKD 2007.,FOURTH QUARTER OF 2009

	Business entities		Persons in paid employment¹⁾	Seats	Turnover, thousand kuna
	Enterprises/ trade companies	Outlets	Persons in paid employment¹⁾	Seats	X. – XII. 2009.	Indices X. – XII. 2009. X. – XII. 2008.	I. – XII. 2009.	Indices I. –XII. 2009. I. – XII. 2008.

Total	1 905	11 640	65 576	866 147	2 277 465	91,0	16 071 061	96,0

I Accommodation and food service activities	1 899	11 640	64 938	863 230	2 268 098	91,0	16 011 671	96,0
55 Accommodation	622	543	26 032	280 174	885 949	88,9	9 246 065	97,5
55.1 Hotels and similar accommodation	423	-	22 280	233 730	751 779	86,3	8 045 876	95,0
55.2 Holiday and other short-stay accommodation	154	-	1 195	11 877	42 648	121,2	327 148	102,0
55.3 Camping grounds, recreational vehicle parks and trailer parks	31	-	735	5 099	10 990	97,6	472 070	109,2
55.9 Other accommodation	14	-	404	9 256	30 010	242,0	103 729	130,2
Other (55.1, 55.2, 55.3, 55.9)²⁾	-	543	1 418	20 212	50 522	75,5	297 242	79,5
56 Food and beverage service activities	1 277	11 097	38 906	583 056	1 382 149	92,5	6 765 606	94,1
56.1 Restaurants and mobile food service activities	517	2 839	14 221	198 661	548 190	92,2	2 949 117	100,2
56.2 Event catering and other food service activities	63	-	2 419	17 700	86 516	100,9	311 373	94,7
56.3. Beverage serving activities	697	8 258	22 266	366 695	747 443	91,8	3 505 116	89,4
Human health activities (86.1)	6	-	638	2 917	9 367	81,6	59 390	97,2

1)	Situation as on 31 December or on the last working day in the reference quarter
2)	Including only outlets

2. BUSINESS UNITS, PERSONS IN PAID EMPLOYMENT, SEATS AND TURNOVER, BY TYPES OF ACCOMMODATION FACILITIES,
FOURTH QUARTER OF 2009

	Business units	Persons in paid employment¹⁾	Seats	Turnover, thousand kuna
	Business units	Persons in paid employment¹⁾	Seats	X. – XII. 2009.	Indices X. – XII. 2009. X. – XII. 2008.	I. – XII. 2009.	Indices I. – XII. 2009. I. – XII. 2008.

Total	14 494	65 576	866 147	2 277 465	91,0	16 071 061	96,0

Hotels and all-suite hotels	478	15 207	178 330	689 025	85,4	6 006 814	93,4
Tourist resorts	36	1 084	26 608	11 109	63,8	701 960	88,9
Tourist apartments	27	255	2 976	9 201	145,7	249 396	115,9
Boarding houses	103	527	10 530	25 073	196,6	122 575	119,2
Guest houses	7	75	1 645	2 460	75,2	34 929	79,3
Camping sites and small camps	84	909	8 356	21 577	113,1	1 145 522	103,6
Overnight accommodations	28	231	2 188	14 653	101,7	47 987	79,1
Hostels	32	167	1 969	5 214	102,8	56 939	106,1
Spas	8	414	1 869	8 906	83,7	54 089	101,3
Other accommodation facilities²⁾	316	1 705	23 585	59 624	92,9	595 198	106,7
Inns	133	428	8 618	14 707	59,6	79 820	60,8
Restaurants	1 427	8 200	136 793	313 269	84,2	1 805 832	94,9
Pizzerias	485	1 991	23 360	60 955	92,6	320 801	92,5
Bistros	513	1 487	26 303	48 505	66,7	277 858	80,4
Pastry shops	175	567	3 607	16 708	130,7	85 634	78,1
Fast food	631	2 017	10 726	105 595	93,5	474 491	98,1
Cafes	7 546	16 711	281 266	566 381	102,7	2 569 376	106,3
Beer halls	78	299	3 776	10 388	86,8	45 989	98,3
Buffets	651	1 425	24 392	40 680	65,2	237 931	76,8
Canteens	194	1 569	17 465	61 523	102,3	222 639	99,3
Catering	128	657	2 029	45 925	89,2	141 850	70,7
Other³⁾	1 414	4 302	69 756	145 987	100,4	793 431	99,2
Main offices and auxiliary offices	-	5 349	-	-	-	-	-

1)	Situation as on 31 December or on the last working day in the referring quarter
2)	Rooms to let, suite, studio-type suite, summer houses, vacation facilities, mountain lodges, hunting lodges, pupils’ or students’ homes, vessel cabins, sleeping cars and couchettes, uncategorised facilities
3)	Milk-bars, snack-bars, grills, coffee-rooms, night clubs, night bars, discotheques, disco-bars, taverns, wine cellars, vineyard cottages and other hotel and restaurant units

II. LEGAL ENTITIES, FOURTH QUARTER OF 2009

1. BUSINESS ENTITIES, PERSONS IN PAID EMPLOYMENT, SEATS AND TURNOVER, BY PREVAILING ACTIVITY

ACCORDING TO NKD 2007., FOURTH QUARTER OF 2009

	Enterprises/ trade companies	Persons in paid employment¹⁾	Seats	Turnover, thousand kuna
	Enterprises/ trade companies	Persons in paid employment¹⁾	Seats	X. – XII. 2009.	Indices X. – XII. 2009. X. – XII. 2008.	I. – XII. 2009.	Indices I. – XII. 2009. I. – XII. 2008.

Total	1 905	36 603	381 798	1 368 580	92,6	11 456 993	97,9

I Accommodation and food service activities	1 899	35 965	378 881	1 359 213	92,6	11 397 603	97,9
55 Accommodation	622	24 614	259 962	835 427	89,8	8 948 823	96,2
55.1 Hotels and similar accommodation	423	22 280	233 730	751 779	86,3	8 045 876	95,0
55.2 Holiday and other short-stay accommodation	154	1 195	11 877	42 648	121,2	327 148	102,0
55.3 Camping grounds, recreational vehicle parks and trailer parks	31	735	5 099	10 990	97,6	472 070	109,2
55.9 Other accommodation	14	404	9 256	30 010	242,0	103 729	130,2
Other (55.1, 55.2, 55.3, 55.9)²⁾	1 277	11 351	118 919	523 786	97,5	2 448 780	104,8
56 Food and beverage service activities	517	5 559	59 238	297 918	97,7	1 491 889	108,5
56.1 Restaurants and mobile food service activities	63	2 419	17 700	86 516	100,9	311 373	96,6
56.2 Event catering and other food service activities	697	3 373	41 981	139 352	95,1	645 518	101,1
56.3. Beverage serving activities	6	638	2 917	9 367	81,6	59 390	97,2

1) Situation as on 31 December or the last working day in the reference quarter

2. BUSINESS UNITS, PERSONS IN PAID EMPLOYMENT, SEATS AND TURNOVER, BY TYPES OF ACCOMMODATION FACILITIES,
FOURTH QUARTER OF 2009

	Business units	Persons in paid employment¹⁾	Seats	Turnover, thousand kuna
	Business units	Persons in paid employment¹⁾	Seats	X. – XII. 2009.	Indices X. – XII. 2009. X. – XII. 2008.	I. – XII. 2009.	Indices I. – XII. 2009. I. – XII. 2008.

Total	2 854	36 603	381 798	1 368 580	92,6	11 456 993	97,9

Hotels and all-suite hotels	441	15 072	176 262	682 123	87,2	5 965 247	95,0
Tourist resorts	36	1 084	26 608	11 109	63,8	701 960	88,9
Tourist apartments	27	255	2 976	9 201	145,7	249 396	115,9
Boarding houses	34	244	3 349	8 806	94,8	62 611	88,9
Guest houses	7	75	1 645	2 460	75,2	34 929	79,3
Camping sites and small camps	84	909	8 356	21 577	113,2	1 137 477	104,2
Overnight accommodations	21	176	1 479	12 965	119,7	40 348	92,5
Hostels	26	154	1 969	4 585	90,4	53 410	99,6
Spas	8	414	1 869	8 906	83,7	54 089	101,3
Other accommodation facilities²⁾	215	1 551	21 714	51 156	91,3	514 594	103,7
Inns	25	112	1 831	4 619	116,4	26 100	109,9
Restaurants	379	3 516	48 516	180 014	94,8	900 446	100,5
Pizzerias	90	516	5 711	19 169	103,4	108 377	117,8
Bistros	117	561	6 120	21 845	92,1	112 673	102,5
Pastry shops	21	99	1 012	4 382	102,0	24 461	105,5
Fast food	66	772	3 277	72 401	97,7	315 964	108,8
Cafes	793	2 506	36 516	100 897	100,3	495 986	105,4
Beer halls	16	100	1 239	4 865	86,5	21 009	92,5
Buffets	105	311	3 462	13 644	75,2	87 142	93,2
Canteens	111	1 441	13 726	55 709	103,1	201 352	99,3
Catering	18	311	1 322	35 002	179,8	100 554	119,1
Other³⁾	214	1 075	12 839	43 145	93,7	248 868	98,2
Main offices and auxiliary offices	-	5 349	-	-	-	-	-

1)	Situation as on 31 December or on the last working day in the referring quarter
2)	Rooms to let, suite, studio-type suite, summer houses, vacation facilities, mountain lodges, hunting lodges, pupils’ or students’ homes, vessel cabins, sleeping cars and couchettes and uncategorised facilities
3)	Milk-bars, snack-bars, grills, coffee-rooms, night clubs, night bars, discotheques, disco-bars, taverns, wine cellars, vineyard cottages and other hotel and restaurant units

III. NATURAL PERSONS (TRADESMEN ENGAGED IN HOTEL AND RESTAURANT ACTIVITY),
FOURTH QUARTER OF 2009

1. TRADESMEN, BY PREVAILING HOTEL AND RESTAURANT ACTIVITY ACCORDING TO NKD 2007., FOURTH QUARTER OF 2009

	Outlets	Persons in employment¹⁾	Seats	Turnover, thousand kuna
	Outlets	Persons in employment¹⁾	Seats	X. – XII. 2009.	Indices X. – XII. 2009. X. – XII. 2008.	I. – XII. 2009.	Indices I. – XII. 2009. I. – XII. 2008.

I Accommodation and food service activities	11 922	29 289	484 349	924 695	87,7	4 686 176	91,0
Hotel and restaurant activities	11 640	28 973	484 349	908 885	88,7	4 614 068	91,7
Other activities	282	316	-	15 810	53,4	72 108	63,1

Hotel and restaurant activities	2 876	8 699	139 423	251 102	83,7	1 460 865	85,2
Hotel and restaurant activities	2 839	8 662	139 423	250 272	86,4	1 457 228	86,9
Other activities	37	37	-	830	7,9	3 637	9,8

56.3 Beverage serving activities	8 500	19 169	324 714	623 054	90,7	2 927 183	95,7
Hotel and restaurant activities	8 258	18 893	324 714	608 091	91,0	2 859 598	95,9
Other activities	242	276	-	14 963	79,2	67 585	88,8

Other	546	1 421	20 212	50 539	75,3	298 128	79,5
Hotel and restaurant activities	543	1 418	20 212	50 522	75,5	297 242	79,5
Other activities	3	3	-	17	8,4	886	98,3

1) Situation as on 31 December or on the last working day in the reference quarter

2. OUTLETS, PERSONS IN EMPLOYMENT, SEATS AND TURNOVER, BY TYPES OF ACCOMMODATION ACTIVITIES,
FOURTH QUARTER OF 2009

	Outlets	Persons in employment¹⁾	Seats	Turnover, thousand kuna
	Outlets	Persons in employment¹⁾	Seats	X. – XII. 2009.	Indices X. – XII. 2009. X. – XII. 2008.	I. – XII. 2009.	Indices I. – XII. 2009. I. – XII. 2008.

Total	11 640	28 973	484 349	908 885	88,7	4 614 068	91,7

Hotels and all-suite hotels boarding houses	106	418	9 249	23 169	82,5	101 531	54,1
Camping sites and small camps	-	-	-	-	-	8 045	60,5
Overnight accommodations	7	55	709	1 688	47,3	7 639	44,8
Hostels	6	13	-	629	-	3 529	-
Other accommodation facilities²⁾	101	154	1 871	8 468	110,4	80 604	134,9
Inns	108	316	6 787	10 088	48,7	53 720	50,0
Restaurants	1 048	4 684	88 277	133 255	73,2	905 386	89,9
Pizzerias	395	1 475	17 649	41 786	88,4	212 424	83,4
Bistros	396	926	20 183	26 660	54,4	165 185	70,1
Pastry shops	154	468	2 595	12 326	145,1	61 173	70,8
Fast food	565	1 245	7 449	33 194	85,5	158 527	82,1
Cafes	6 753	14 205	244 750	465 484	103,3	2 073 390	106,5
Beer halls	62	199	2 537	5 523	87,1	24 980	103,8
Buffets	546	1 114	20 930	27 036	61,0	150 789	69,7
Canteens	83	128	3 739	5 814	95,7	21 287	99,1
Catering	110	346	707	10 923	34,1	41 296	35,6
Other³⁾	1 200	3 227	56 917	102 842	103,6	544 563	99,7

1)	Situation as on 31 December or on the last working day in the referring quarter
2)	Rooms to let, suite, studio-type suite, mountain lodges, hunting lodges
3)	Milk-bars, snack-bars, grills, coffee-rooms, night clubs, night bars, discotheques, disco-bars, taverns, wine cellars, vineyard cottages and other hotel and restaurant units

3. COEFFICIENT OF VARIANCE AND STANDARD ERROR FOR SOME VARIABLES, TRADESMEN, FOURTH QUARTER OF 2009

	Coefficient of variance, %	Estimation of total	Lower reliability interval limit	Upper reliability interval limit	Standard error

Outlets	0,9	11 921	11 718	12 124	103
Turnover	3,1	924 695	869 003	980 386	28 380
Number of employed persons	2,2	29 288	28 046	30 531	633
Number of seats	2,7	484 349	458 451	510 246	13 197

NOTES ON METHODOLOGY

Sources and methods of data collection

The sources of data on hotel and restaurant activity are regular statistical reports: the Quarterly Report on Hotel and Restaurant Activity for Legal Entities (UG-11 form) and the Quarterly Report on Hotel and Restaurant Activity for Tradesmen (UG-11/OBRT form).

The reporting method is used in conveying the surveys. The Quarterly Report for Legal Entities comprises all enterprises/trade companies and their parts that are engaged in the hotel and restaurant activity. The Quarterly Report on Hotel and Restaurant Activity for Tradesmen comprises natural persons (tradesmen).

The sampling method is used in conveying the Quarterly Report for Tradesmen survey. The results obtained through this report serve as a base for estimation of the whole group.

Methodology is based on the Eurostat’s Council Regulations (EC) Concerning Short-Term Statistics, 1998.

Data on all tradesmen refer to all activities, both principal and auxiliary ones, possibly performed by tradesmen.

Coverage and comparability

The Quarterly Report on Hotel and Restaurant Activity (UG-11 form) cover all legal entities (enterprises/trade companies) and parts thereof that are engaged in the hotel and restaurant activity. Reporting units for this survey were hotel and restaurant business entities (state-owned, privately owned, cooperatively owned, in mixed ownership and in non-existing ownership; parts of business entities not engaged in hotel and restaurant activities (institutions, foundations, clubs etc.); founders of vacation facilities for children and youths (Red Cross, social care centres, schools, pupil and student organisations etc.); health care organisations, (code 86.1 according to the NKD 2007.) referring to their facilities offering medical rehabilitation services and advantages of natural factors (water, air, altitude etc.), as well as other organisations engaged in health and recreative tourism (users are charged for services); organisations that founded, or take care of, mountain lodges; business entities engaged in transport (sleeping cars and couchettes); business entities offering facilities for school children’s outdoor sojourns.

The Address Book of Reporting Units has been formed on the basis of the Register of Business Entities. It is updated every year according to the Fina data (annual report on income tax, the most recent situation in 2007).

Since 2009, a new classification of activities (NKD 2007.) has been in use. This change in the classification as well as continuous updating of the Statistical Business Register affect the comparability of data with previous periods.

The Quarterly Report on Hotel and Restaurant for Tradesmen (UG-11/OBRT form) include tradesmen selected by a random sample method, registered by their prevailing activity into section I of the NKD 2007.

Sample stratification was based on the prevailing activity of the tradesmen according to the NKD 2007. The database of income tax payers of the Tax Administration Office of the Ministry of Finance served as a sample framework. It consists of all tradesmen registered in section I of the NKD 2007.

Tradesmen who perform a hotel and restaurant activity, but are registered in other sections of the NKD 2007. by their prevailing activity, are excluded from the framework and, therefore, they were not taken into account when the whole group was estimated.

All data based on sample methods show a certain degree of unreliability. A sampling error is shown in table III. 3. Apart from the sampling error, data are influenced by non-sampling error due to obsolete frameworks and its errors, errors in data reporting as well as errors occurring during data editing and estimation process.

Definitions regarding hotel and restaurant enterprises

Hotel and restaurant activity includes food preparation and other food provision services, preparation and serving of beverages and accommodation services (the Law on Hotel and Restaurant Activity, NN, No.138/06). According to the NKD 2007., this covers section I Accommodation and food service activities (excluding students’ and pupils’ boarding homes and other non-tourist accommodations, which are also classified into section I). According to the definition of the hotel and restaurant activity, included are also accommodation services to tourists in spas and health establishments (classified under class 86.1 of the NKD 2007.).

Seasonal engagement in a hotel and restaurant activity means that hotel and restaurant business entities and parts thereof may be engaged in hotel and restaurant activity either the whole year round or seasonally. The hotel and restaurant activity is considered to be seasonal if it is done by business entities and parts thereof that in five subsequent months in the course of a year realise, by rendering services and purchase of goods, at least 60% of their annual income. A tradesman may also work periodically (during some events, fairs, performances etc.).

Hotel and restaurant facility is a business unit in hotel and restaurant activity that forms a whole in the business, construction and functional sense or functions like one within a bigger construction unit.

Hotel and restaurant units are divided into different types, which are then classified into various categories. It is to be discerned between accommodation facilities (restaurants, motels, boarding houses, etc.) and food serving facilities (restaurants, coffee-rooms, snack-bars, etc.).

All data by types of facilities are presented according to the Regulation on Classification, Minimal Conditions and Categorisation of Hotel and Restaurant Facilities (NN, Nos. 88/07, 05/08, 49/08 and 75/08) accommodation facilities have been re-categorised into new types and categories.

All facilities that have not been categorised according to the mentioned Regulation are classified as Uncategorised facilities.

Business units related to tradesmen correspond to the number of hotel and restaurant outlets.

According to the methodology, the number of persons in employment comprises all persons who actually work, including owners.

Persons in employment include all persons employed for fixed or specified period of time in hotel and restaurant facilities as well as persons employed in administration or supporting services.

Turnover in hotel and restaurant activity includes the value of provided goods and non-goods services – food and drinks, accommodation and other services accompanying basic hotel and restaurant services, irrespective of whether they are charged or not. Turnover includes the value added tax.

Number of seats comprises restaurant seats, and seats on terraces and other places where hotel and restaurant services are available.

Definitions regarding tradesmen

Total turnover includes the value of all sold goods and services, irrespective of whether they are charged or not. Turnover includes the value added tax. The turnover of all activities done by a particular craft (including main, prevailing and other activities crafts are engaged in).

Value added tax includes a value added tax paid by a customer.

Number of persons in employment, according to the methodology, covers all persons who actually work in a craft, including owners who work. While reporting on the number of persons in employment, reporting units often do not stick to this principle and omit owners.

Number of seats at tables comprises indoor seats, seats on terraces and other places in which hotel and restaurant services are available.

Structure of hotel and restaurant turnover, by types of services, refers to the structure expressed in percentage for the turnover realised from hotel and restaurant activities, by the following types of services: alcoholic and non-alcoholic beverages, food and drinks, accommodation services to tourists and other hotel and restaurant turnover.

Abbreviations

etc.	and so on (Latin: et cetera)
Fina	Financial Agency
NKD 2007.	National Classification of Activities, 2007 version
NN	Narodne novine, official gazette of the Republic of Croatia
'000	thousand

Symbols

- no occurrence

I. LEGAL ENTITIES AND NATURAL PERSONS − TOTAL, FOURTH QUARTER OF 2009

Seats