Quality policy

  Quality Declaration of the
   European Statistical System

  Code of practice of
   European Statistics

  Peer Review 2015

  Total Quality Management

  Quality reporting

  User satisfaction survey


  Glossary and abbrevations






The Croatian Bureau of Statistics regularly submits quality reports, using templates prescribed for each statistical area by an appropriate Eurostat’s organizational unit. The Croatian Bureau of Statistics has currently developed a standard template based on the ESMS and ESQRS structures. In order to produce a comprehensive quality report in a way that all quality indicators are taken into account, the Croatian Bureau of Statistics has prepared a Handbook for Calculating Key Quality Indicators.


The role of quality reporting will be further pointed out in the upcoming period in order to provide users of statistical data with the access to appropriate metadata that describe the quality of the statistical results with a view to a proper interpretation and use of the statistical data. Furthermore, the Croatian Bureau of Statistics, as a producer of statistics, will make public the information on the implementation of high quality standards at all levels of statistical processes through the quality reporting on statistical surveys. The prepared quality base containing information for reporting according to the ESMS or ESQRS structures and for generating quality reports on the website of the Croatian Bureau of Statistics will certainly help in the process of fulfilling this task.


Quality reporting template

Handbook for calculating key quality indicators

Survey results