Intrastat Modernisation
from 2021




The Intrastat website is aimed at providing information to all participants in the Intrastat survey (Intrastat system for collecting information and producing statistics on trading in goods between EU Member States).

This web page contain Intrastat-related documents: legislation, EU methodological materials, news, necessary information, technical basics and the Instructions for Reporting Units. Available documents are going to be updated in line with emerging changes.

Reporting obligation

Every provider of statistical information (PSI), a taxpayer, whose value of trade in goods with the Member States exceeds the exemption threshold, either for dispatches or arrivals, or for both trade flows, is obliged to declare Intrastat data.

Exemption threshold value in 2021 is set to 2 500 000 kuna for arrivals and
1 300 000 kuna for dispatches.

Independent reporting obligation

In accordance with the EU and with national legislation, all business entities in the Republic of Croatia (residents and non-residents) who:
1. Carry out foreign trade in goods with other EU Member States,
2. Possess Croatian VAT number, and
3. Exceed the annual exemption threshold value in Intrastat
are LIABLE to SELF-REPORT to the Intrastat system of the Republic of Croatia!

WHEN one needs to apply to the Intrastat system?
The logging in to the Intrastat system should be made in the month when a particular flow (arrival or dispatch) or for both flows (if the threshold is exceeded for both arrivals and dispatches in the same month) exceed the annual exemption threshold.
Information on the value of foreign trade in goods with EU Member States can be found in bookkeeping accounts and accounting records (e.g., commercial invoices, pro-forma invoices, warehouse receipts, bill of lading, records on distance sale, etc.).
HOW to apply to the Intrastat system?
By submitting the completed and seal-authenticated Intrastat Application Form by e-mail:
Responses for any additional questions are available at Intrastat Helpdesk:
(385) 42 234 255.

All business entities involved in the processing activities and distance sale to natural persons (online sale) are obliged, in case of exceeding a specified exemption threshold value for a single flow, to apply themselves to the Intrastat system and to submit reports for the Intrastat survey. Reports are to be submitted for both flows.

Intrastat Guide

Technical manual
The Intrastat report (Intrastat Form) is submitted to the Intrastat system exclusively by electronic data exchange via the web application CIWS - Croatian Intrastat Web Service. The deadline for submitting Intrastat Forms is the fifteenth of the calendar month following the end of the reference month.

To access and use the CIWS web application, users (PSIs or agents) have to be registered in e-Customs. Users can register for the use of e-customs services at the following link:


Intrastat Form (IF) is an electronic form in .xml format. .xml format of the Intrastat Form can be generated from:

  1. An excel file of Intrastat form
    For PSIs with fewer monthly items an Excel format of the Intrastat form has been made. Data are entered manually in Excel Intrastat form. After filling in, the XML format of Intrastat form is generated from an Excel Intrastat form:
  2. CIWS online Intrastat Form
    Online Intrastat Form contains the same structure and fields as Excel version, but with more functionalities. (control of data)
  3. User applications
    User applications with implemented functionality for electronic data exchange with e-Customs submit the generated .xml immediately to the Intrastat system.
    XML IF generated from user applications without implemented functionality for submitting IF can be submitted with CIWS web application.
    All user applications for generating Intrastat reports must contain defined field structure and format of the Intrastat Form and formal field controls. XML format of the Intrastat Form must be generated in line with the default .xml schema.

In case of any problems with filling in or submitting Intrastat reports business entities can contact Intrastat Helpdesk.

Codebooks  Excel datoteka (MS Excel format)

European legislation  (pdf format)

Disclaimer: The Croatian Bureau of Statistics and The Customs Administration shall not be responsible for erroneously filled-in Intrastat forms or for inability to send data for Intrastat due to false information and instructions given on seminars not held by Croatian Bureau of Statistics and Customs Administration lecturers. Reporting units shall be responsible for timely and accurate data reporting for Intrastat and, therefore, they alone shall bear responsibility and all the consequences that might occur due to mentioned reasons.





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